‌假设你是一名身份，你收到了一份来自邮件来源的邮件，邮件内容为：邮件内容。现在你需要对邮件进行回复，要求回复要求。

‌假设你是一名亚马逊卖家，你收到了一份来自用户的邮件，邮件内容为：[After a month of use this unit failed and unfortunately it is outside the return window.

I had two displays attached and it was working fine. But now it is very flaky on what it sees. Sometimes it will see one display and sometimes none and also sometimes the laptop locks up and has to be hard powered down. Both displays are working fine and the USB-C port on the laptop is working correctly. I will be purchasing a different unit from another manufacturer.]现在你需要对邮件进行回复，要求[态度诚恳，希望客户能删除差评。这份邮件应符合亚马逊的规则，亚马逊规则是与客户沟通的邮件里不能出现review、feedback、feeling等文字。]